(03) 9555 3877
Service Excellence Consulting
Pty Ltd
Service Excellence ConsultingPty Ltd

Our Services

Quality Management

Want to improve your documentation and procedures? You may know what works best but not have the time to build it effectively. We understand both business and certification requirements and can build you a system which works.

Diagnostic Services

Is your business meeting the necessary legal and service obligations? The Diagnostic is a quick, high level gap analysis of your policies and procedures. It focuses on legal and contractual compliance as well as alignment with industry best practice.

Data Cleansing

Has your business collected records that are now cluttering your office? Perhaps you are paying regular fees to store the paper in a storage facility? Perhaps you are concerned that these records contain personal information that may be in breach of the Australian Privacy Principles? A trained project team will work on site until the records have been sorted, and will leave you with the records in paper and/or electronic format that you need.

Privacy Training

Choose from a range of short courses which can be delivered in a workshop at your offices or online. Courses include internal auditing, introduction to quality management, document control, risk management and more.

Transitioning to ISO 9001:2015

Our Consultants are experienced in quality management. With up to date knowledge and experience in assisting companies transition to the ISO 9001:2015 standard, our Consultants can help you interpret the changes and how they will affect your quality management system.