(03) 9555 3877
Service Excellence Consulting
Pty Ltd
Service Excellence ConsultingPty Ltd

Our Team

Dianne Gibert

Dianne Gibert

Managing Director

Dianne is the founder of the business. She has over 2 decades of experience as a management consultant. She worked with PA Consulting Group for 10 years, specialising in change management, performance improvement and project management, then as an independent contractor for 7 years. Dianne has worked in leading businesses across recruitment, banking, communications and retail industries.

Dianne has a BCommerce, MBA, and is an Assoc Fellow of AIM. Dianne is also a qualified lead auditor in the RCSA Service Delivery Standard and in the three most prominent ISO business standards, 9001 Quality Management, 4801 Occupational Health and Safety, and 14001 Environmental Management.

Dianne is based in Melbourne

Valentina Taparcevski

Valentina Taparcevski

Consultant

Valentina is an experienced Consultant, Auditor and Recruiter. She has worked in both medical and nursing agencies placing staff. Valentina has built quality management systems for agencies and conducted lead audits against ISO 9001, RCSA SDS and NSWH Standards.

Valentina has a diploma in quality auditing.

She is based in Brisbane.

Donna Rowley

Donna Rowley

Consultant

Donna Rowley is a Registered Migration Agent MARA #0852468. Donna's professional background is in the medical recruitment industry. She has worked in the public hospital sector, as well as in medical recruitment agencies. Donna's specialty is immigration compliance and working with businesses to achieve this. Donna is based in Melbourne.